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Hurricane Helene Update

Hurricane Helene Update – Friday, September 27 at 9:49 a.m. ET

A Message from the Executive Director

Dear Residents, Family Members and Community Members,

Hurricane Helene has passed by our area. I am very proud to say that as a community, we fared very well.

We are in the process of cleaning up landscaping and other debris today.

Most importantly, there were no injuries to residents or staff to report, of which I am most thankful.

I want to say a huge “thank you” to our associates for their commitment to our residents and the operation of our community. It is evident that our residents are the top priority for our staff, and we are so grateful to be able to serve each of you daily.

We have resumed normal operations in all our departments other than dining services in independent living which will offer a 1 meal day.

Thank you all for your patience and cooperation as we operated through this emergency. We are thankful to have you as a part of our community.

Respectfully and thankfully,

Ty Morgan
Executive Director

Hurricane Helene Update – Wednesday, September 25 at 4:10 p.m. ET

A Message from the Executive Director
Dear Residents, Family Members and Community Members,

We want to assure you we have our emergency plan in place and activated as health and safety of our residents and employees are always our first priority.

We’re closely tracking Hurricane Helene and have our team members along with additional regional members prepared to shelter in place with the residents at the community.

If we lose phone service our LCS hotline can be reached at (888) 214-8464 to speak to an associate on stand-by.

Further updates will be posted as they are available.

Thank you for your support.
Ty Morgan
Executive Director

Hurricane Helene Update – Wednesday, September 25 at 9:10 a.m. ET

A Message from the Executive Director

Dear Residents, Family Members and Community Members,

The health and safety of our residents and employees are always our first priority. As the Jacksonville/Duvall area prepares for the possibility of hurricane landfall, the team members at Cypress Village are making necessary preparations for their safety.

Cypress Village is a shelter in place Community, and we historically have never flooded.  As a shelter in place community, we have our team members prepared to shelter in place with the residents at the Community, however residents are encouraged to evaluate their personal emergency plan and evacuate as timely as possible if planned to.

The following is a list of items in preparation:

Removed and/or tied down all loose items or structures

  • Provided reinforcement of main entry windows and entrances if deemed necessary
  • Stocked with sufficient levels of food, linens, water, fuel, hurricane supplies, and medications as needed for at least 7 days
  • Secured a generator and backup generator for the Health Center, kitchen, elevators, and emergency lighting
  • Vehicles fueled to maximum capacity
  • Additional ice and water on hand

We will be communicating via our “call/text system” and email updates. Please call the front desk at 904-223-6100 if you wish to be enrolled to receive these automated updates.

Further updates will be posted as they come available.

Thank you for your support –
Ty Morgan
Executive Director